Do you have an established childcare center, or are you thinking of starting a new one? This startup guide provides you with some basic questions and things to consider to get your business up and running with Jackrabbit Care.
 | We recommend you download and use this checklist when you are ready to get started - Jackrabbit Care Startup Guide. |
Things to Consider - Owners & Administrators
Take a quick look at these things to consider, and you will be ready to jump right into Jackrabbit Care.
 | Do you currently own or run a childcare facility? If yes, how many families are enrolled? This information will be entered in the Family Accounts section in Jackrabbit Care. If no, when are you planning to open a new center? |
 | Do you have this basic information handy?
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 | What programs/classes will you offer, and have you set tuition fees?
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 | What payment methods will you accept for tuition fees?
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Let's Get Hoppin' - Owners & Administrators
These are the key items to review to get set up for Settings, Programs & Classes, Teachers & Staff, and Family Accounts.
Settings
Refer to Manage Business Level Settings in the Help Center for additional information on these settings.
| Settings > View Settings > Details (tab) | Check to be sure all the information is accurate on the Details tab for your organization. |
Settings > Manage Billing | Create a default Billing Profile here. Any Family Account Contact, when added, will default to this Billing Profile. |
| Settings > Manage Kiosk Settings | Toggle Allow Contacts to on. This will send an email to legal guardians and authorized pickups when created, so they can create a PIN to use for the kiosk. Toggle Allow Team Members to on, and they can launch the kiosk using their phone number and PIN. |
| Settings > Manage All # Sites | If you have more than one location, check to see if they are listed on this My Business page. If not, add a new site using the Actions menu
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| Settings > Manage Policies | Create policies, and they will be accessible when you create an Online Registration form for the Programs in your organization. |
.Programs & Classes
Check out the Programs & Classes main article for additional information.
| Programs & Classes > View All Programs | Add Programs for all of the classes you intend to offer at your childcare center. For example, After-School Care. |
| Programs & Classes > View All Schedules | Create a schedule that can be used for the classes you create. For example, create a schedule for after-school specialty classes:
Note: When you create a class in the next section, you can call it Betty's Baking Class, select the schedule for After-School Specialty Classes, and assign a tuition amount to it. |
| Programs & Classes > View All Classes | Go through the following workflow to create a new class:
The class is now created, and a Space, Schedule and tuition, Ratio, and Teacher can be assigned to the class. |
Teachers & Staff
Everything you need to know can be found in the Teachers & Staff article and related articles in the Jackrabbit Care Help Center.
| Teachers & Staff > View All Team Members | Create your Team Members in this section of the account. Follow the workflow to add basic information:
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| Select a Staff Member > Permissions (tab) | Assign special permissions to team members. These are defaulted to off and must be turned on after a team member is added to your account. When enabled, the staff person will be able to do the following:
Additional information about User Roles and User-based Permissions can be found at User Roles in Jackrabbit. These permissions must be individually assigned to a Team Member. |
Family Accounts
Adding Family Accounts is a simple process. Create an Online Registration Form for families to register. See Family Accounts and related articles for additional information.
| Online Registration Form | Create an Online Registration form in 4 steps to make the process of registering families quick and easy.
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| Family Accounts > Add a New Family Account | Start by adding a New Contact. Then, add children who will be attending your childcare center.
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It's Time to Enroll Kids into Classes!
After programs are created, classes are added, and schedules and spaces are set for the classes, it's time to Enroll Children in Classes. From the left menu, click Enrollment and use the Find and Create Openings link. This part is simple: click the + Enroll link and add children to classes.
Are registrations rolling in from your Online Registration form? It's time to Review & Process Online Registration Forms.
Our CircleTime Mobile App is a self-service option for parents and/or contacts to mange their accounts. The mobile app is included with your monthly subscription. You can quickly select which contact(s) and Invite Parents/Contacts to Download the CircleTime Mobile App.
Process Payments & Collect Tuition Fees
If you are interested in having families use credit/debit cards or bank account drafts to pay for tuition and fees, we recommend you have a conversation with the Jackrabbit Pay team. They will be able to answer all your questions and get you set up to process electronic payments. Set it once, and you are done!
The Teacher's Dashboard
As a teacher, you can self-serve in Jackrabbit Care and create your own unique sign-in credentials after your profile is created in the system by an Owner or Administrator.
✔ Use the link sent to your email address to create a secure sign-in password. You will be redirected to a personalized page in Jackrabbit Care.
✔ Click the avatar/initials in the upper right corner and your name to open your Details tab page.
✔ Click the circle with your initials and add a photo to your profile.
✔ Confirm your Full Name, Phone, and Email address, update as needed.
✔ Add an Address and Birthdate.
✔ Add Immunization information if required.
✔ Add a PIN. This will be used with your phone number to clock in at the Kiosk.
Your personalized Dashboard will show you the classes you are assigned to and allow you to enter Class Mode to view the class roster, take attendance, and message the children in your class (with User-based Permissions enabled).
You will also have limited access to Family Accounts and Programs & Classes from the left menu. Refer to this Help Center article, Teachers - Sign In, View Dashboard, Families & Classes.
Help is just a few clicks away! Go to Jackrabbit Care Support - Resource Center to select the help option that works best for you.
