Our Jackrabbit Care Mobile App is an easy-to-use staff app and is included with your monthly subscription to Jackrabbit Care. Once a user is set up in the Jackrabbit Care system and downloads the app, they can log in to the Jackrabbit Care mobile app and use great features such as:
- Access daily class schedules to stay organized.
- View an up-to-date list of children in classes.
- Keep the lines of communication open with direct messaging to parents.
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After a staff member downloads the Jackrabbit Care mobile app from Google Play or the Apple App Store, they will see this icon on their device. Just click the icon to open the app. |
Staff Member Setup and Download the App
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Who is the Jackrabbit Care Mobile App for? |
The Jackrabbit Care mobile app can only be used by staff members with verified email addresses and passwords set up in your Jackrabbit Care system. View your staff members by going to Teachers & Staff (left menu) > Profiles card > View All Team Members link. |
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Setup a Staff Member |
After an Owner or Administrator adds a new staff member to the Jackrabbit Care system, ensure they verify their email and set up a password for their Jackrabbit account.
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Download the App |
The Jackrabbit Care app is available to download from Google Play or the Apple App Store.
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To get the most out of the Jackrabbit Care mobile app, ensure your staff members also have permission to Send Messages. See User Roles in Jackrabbit Care for assistance!
Sign In to the App
After opening the Jackrabbit Care mobile app, the staff member enters the email address and password they set up for their account before tapping Sign In.
Scheduled Classes View
After initial setup, the app opens to the Scheduled Classes view. Use the following features:
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1. Menu |
In the upper right corner, tap the icon to reveal the home menu:
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2. Scheduled Class Info |
A card is shown for each class schedule assigned to you for the day. Class info includes:
Tap the card to see scheduled students and the option to enter messaging mode. | ||||
| 3. Class Alerts |
Alert icons are shown on the top-right of a class card. Alert icons include:
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Scheduled Students
Tap a class card found on the Scheduled Classes view to go to the Class tab. Use the following features found on the Class tab:
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1. Switch Class |
In the upper right corner, tap Switch Class to go back to the Scheduled Classes view. |
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2. Scheduled Students |
See how many students are scheduled for this class. |
| 3. View Students |
Swipe up to see the names and photos of the students scheduled for this class. |
Messages
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Tap Messages while on the Class tab to message families. Use the following features found on the Messages tab:
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1. Switch Class |
In the upper right corner, tap Switch Class to go back to the Scheduled Classes view. |
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2. Message Alert |
A red bubble appears if there are new messages from contacts or other staff members about a child. |
| 3. Messaging |
Tap a family message to see the message history and send a new message. |
| 4. Staff Messages
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Messages from other staff members will have their name appear in light purple. |
| 5. Family Messages
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Messages from a child's family contact will have their name appear in dark purple. |
| 6. Unread Messages
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New messages will appear underneath an # Unread message banner. |
| 7. Attach Photos
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Tap the Add icon |
| 8. Write a Message
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Use your device's keyboard to write a message to a child's family. Messages are visible to all family contacts of a child through CircleTime™ and other staff members with messaging permissions who are also assigned schedules the child is enrolled in. |
| 9. Send Message
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Tap the purple Send icon |
> Select from Camera Roll to attach a photo to a message from your device's photo library.
to send the message to a family.Learn more about family messages in the article Messaging: CircleTime Mobile App.
