Add a Payment Method in the CircleTime Mobile App

Invite a Parent or Contact to Download the App

There are multiple ways for a parent or contact to start adding a payment method in the CircleTime mobile app.

• Download the Jackrabbit CircleTime mobile app (Invite Parents/Contacts to Download the CircleTime Mobile App). Sign in and add a payment method as described in the next section.
• From the Payment Methods tab in a contact's Details tab, an Owner or Administrator can click the Send Invite to Payment Method button, and they will receive an email prompting them to download the CircleTime mobile app and add a payment method.

How to Add a Payment Method in the CircleTime Mobile App

Let your parents know if they want to make payments online with your organization, they will have to download the CircleTime mobile app and add at least one payment method. You may want to copy and email this information to them:

1. Download and sign in to the CircleTime mobile app.
2. Click the Billing icon at the bottom of the screen.
3. Click the Manage Payment Method button.
4. Select the Add Bank Account or Add Credit/Debit Card button.
   • They must agree to the Terms & Conditions and click Continue.
5. Complete the information for the payment method (all fields are required).
6. Check the box to make the payment method the primary payment method if applicable.
7. Click the Add button and the payment method is added to the contact. 

An email confirmation is sent immediately to the Contact/Parent confirming the payment method was added to their account.

Manage Payment Methods in Jackrabbit Care

Although you are not authorized to add payment methods for online payments for your families, as an Owner or Administrator you do have the permissions to manage the information on the Payment Methods tab the contact has added in the app.

1. Go to the Family Accounts (left menu) > Profiles card > View ## Active Family Accounts and click the family card to locate the contact or use the Search box at the top of any page in the system.
2. Click the Contact name and go to the Payment Methods tab.
   
   
   
   
3. Use the Options iconto perform the following actions:
   • View Terms and Conditions - open this window to see the date the Contact agreed to the Terms and Conditions for the payment method.
   • Make Primary - set the payment method to be the Primary. A Primary badgeis visible on the payment method card.
   • Delete - select this option and the payment method will drop down to the Deleted section at the bottom of the page.

Note: the Contact/Parent can also use the Options iconin their CircleTime mobile app to view the date they accepted the Terms and Conditions for each payment method they added, change the status of their payment method, and delete the payment method.