The purpose of the Kiosk is to provide a simple electronic method for staff to clock in/out for the workday and for parents to check their children in and out of your facility. A business owner or admin has the permissions needed to launch the kiosk and access the Who's Here Now and Time Entries pages.
- Go to Programs & Classes (left menu) > Facility Attendance > View Who's Here Now link to see who's clocked in at the site on the Who's Here Now page.
- Go to Programs & Classes (left menu) > Facility Attendance > View All Time Entries link to see all entries in the kiosk on the Time Entries page.
The kiosk can be launched from a laptop, tablet, or desktop, whatever is the most convenient for your business.
Kiosk Log In Credentials
When your Jackrabbit Care system was first created, we added an Owner, and an email verification plus a request to set up a PIN was sent to the email on file. The PIN plus the owner's designated phone number are the two pieces of information you need to launch the kiosk.
An Owner can add an Admin, which will trigger an email to create a secure login and a custom PIN to clock in and out of the site.
| Administrator (Admin) |
Follow these steps to add an admin and start the process.
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| Contact/Parent |
When a new Family Account is added to your system, the contacts/parents will be sent an email to the email address in the system.
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> Create a team member.Launch the Kiosk
If you are an Owner or an Admin, you automatically have the permissions needed to launch the kiosk. If you want to authorize staff to launch the kiosk go to Settings (left menu) > Manage Kiosk Settings link (Business Settings card), slide the toggle Allow Team Members to the right, and the team member will be able to launch the kiosk using their phone number and PIN.
Follow these instructions to open and launch the kiosk.
- Sign in to Jackrabbit Care.
- Click on a site or Choose a Site from the drop-down list.
- Go to the Left Menu > Launch Kiosk.
- Enter your phone number.
- Enter the PIN associated with your phone number.
- Click Start Kiosk. The kiosk is ready to accept a PIN entry. The Welcome page opens, and the kiosk is ready.
Staff Clock-In/Clock-Out with the Kiosk
After the kiosk is launched and open, it's ready to be used to clock in and out of the site during the day. Anyone who clocks in at the facility will appear on the Who's Here Now page.
| Staff Member
Check-In |
The staff member must have a PIN set up in the system to use the kiosk.
After a few seconds, the kiosk resets and is ready for the next person. |
| Staff Member
Check-Out |
At the end of the day or end of a shift, staff should clock out using the kiosk. Depending on your facility rules, you may determine all staff should check-out and back in every time they leave the building.
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badge.
badge.Check-In/Check-Out Children Using the Kiosk
Just like staff, the children at your site need to be checked in and out using the kiosk.
| Child Check-In |
The family member or authorized person must have a PIN set up in the system to use the kiosk.
After a few seconds, the kiosk resets and is ready for the next person. |
| Child Check-Out |
At the end of the day, or whenever a child leaves the facility, they should be checked out using the kiosk by a parent or an authorized contact.
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If a legal guardian/authorized pickup person never sets up a PIN, an owner or admin can generate another PIN email request. Go to the Left Menu > Family Accounts > Profiles card > View All xx Family Accounts link. Open the contact and click the PIN link (lower left) to send an email to create a new PIN.
