Financial Reports

Billing & Payments Report

This simple report provides you with a year-to-date glance at the total billed and paid invoices for the site selected.

Balances Report

This report shows you a list of all Payers in your system, their Billing Profiles, and the balance owed for each. The report defaults to the current date. The links on this report go directly to the family contact Details or Billing Profile page.

Fee Categories Report

This report shows One Time and Recurring fee totals for a set date range. The Date Range defaults to the current month, or you can use the Filter iconto select a different date range. Click the Fee Category links to show the children who have had that fee invoiced to their family account throughout the set date range.

Missing Payment Methods Report

If your organization uses ePayments, use this report to monitor who has not added a payment method to their family account. The report defaults to the current date.

• Select the checkboxes in the first column with the status of No Payment Methods on file or click the Select All checkbox to send an invite to everyone listed in the report.
• Click the Send Payment Method Invite button to send a request to the family contacts to add a payment method in the CircleTime mobile app. 
• Families previously sent an invite will display a Requested badgein the Status column.

Online Payment Methods Report

This report provides you with a list of all family accounts and the ePayment information they have on file. 

• Sort the Expiration Date column for credit cards.
• Use the links in the report to open the contact's Details and email families, reminding them to update their credit cards.

Past Due Report

This report lists all the Payers in your system, their Billing Profiles, and Past Due balances. The report defaults to the current date. Use the links to go directly to the Payer's Details or Billing Profile page.

Pending Fees Report

This report shows all fees for Payers that are set to post with the next round of invoices. The report defaults to the current date. Use the links to go directly to the Payer's Details or Billing Profile page.

Posted Fees Report

This report shows all fees posted to Payer accounts that are now due. The report defaults to the current date. Use the links to go directly to the Contact Details or Billing Profile page.

Programs & Classes Billings Report

This report displays class fees that have been posted to accounts by sites. The Date Range defaults to the current month, or you can use the Filter iconto select a different date range. Use the links on this report to go directly to the Program, Class, or Schedule Details tabs.

The report keeps a running total of all the fees that have moved to the Ledger section in the family accounts by site for the specific date range selected.

Scheduled Fees Report

This report shows all fees set to recur on a regular basis for a Payer. The report defaults to the current date. Use the links to go directly to the Contact Details or Billing Profile page.

Site Invoices Report

This report shows all invoices for Payers in your Jackrabbit Care system. The Date Range defaults to the current month, or you can use the Filter iconto select a different date range. Additional features of this report include:

• See the date the invoice was created, the date the invoice is due, and the invoice total.
• See if an invoice has been emailed to a Payer yet, and if not, click Email Invoice.
• Click the link for the Invoice Number to view individual invoices.
• Click a Payer link to go to the Contact Details tab or click a Family link to go to the Family Billing tab.
• Click the expand icon in the left column for more invoice details, such as children included on the invoice, a breakdown of fees, their frequency, and a description.

Site Ledger Report

This report shows all transactions, such as charges, payments, and totals for Billing Profiles in your Jackrabbit Care system. The Date Range defaults to the current month, or you can use the Filter iconto select a different date range. Additional features of this report include:

• See additional details for each transaction, such as the date, type, Payer, child and family details, the description for the transaction, the amount, and the Billing Profile balance after the transaction occurred.
• Click a Payer link to go to the Contact Details tab.
• Click a Child link to go to the Child Details tab or click a Family link to go to the Family Billing tab.

Tuition by Child Report

This report shows all children who are enrolled in at least one class, the class's program and schedule, upcoming fees, and the tuition amount charged for each child, including the start and end dates for the tuition charge.

To charge a Tuition Fee for one or multiple children on the report:

1. Select the checkboxes in the first column or click the top checkbox to select everyone showing on that page of the report.
   Note: If the child already has a tuition fee added, click Continue.
2. Click the Charge Tuition Fee button to continue Adding a New Tuition Fee by reviewing the tuition fee plan details.

Tuition Overview Report

This report displays a list of your programs, classes, assigned schedule, how many children are enrolled in the class, and the tuition fee assigned to the class. The report defaults to the current date, or you can use the Filter iconto select a different date. Additional features of this report include:

• The links on this report go directly to the Program, Class, or Schedule pages.
• See how many children are enrolled in each class and the tuition fee.