Drop a Child from a Class

There will be times when a child's needs may change, and they will have to leave your program. As an Owner or Admin, you automatically have the permissions to drop children from classes.

Follow these steps to drop or remove a child from a class:

  1. Go to Left Menu > Programs & Classes.
    Note: Be sure you have the right site selected at the top of the page.


  2. Click the View All Classes link located on the Programs & Schedules card to open the Classes page.
  3. Select the class the child is currently enrolled in.
  4. Click the Enrollment tab.
  5. Locate the student, click the Options iconto the right, and select Drop from the list. This opens the Drop Date window and defaults to today's date.


  6.  Click on today's date on the calendar or select a different date.
    • If you selected today's date, use the toggle to indicate if the child will attend today's class or not.


  7. Click Next.
  8. Select the Drop Reason from the options in the drop-down menu and click Drop. You will see a pop-up message on the upper right confirming the child was dropped.

A Drop Completed window also confirms the child was successfully dropped from the class and gives you the option to review the family's billing. If you click Review Billing you will automatically be taken to the Family Account > Billing tab where you can see if there is a balance due on the account. Otherwise, click Ok to close the window.



If the child is scheduled to attend today's class and will be dropped at a date in the future, you will see a Drop badgeon the child's card. You can undo the drop by clicking the Options iconand selecting Undo Drop.