The CircleTime™ Mobile App is an easy-to-use app for parents and contacts and is included with your Jackrabbit Care subscription. Once families enroll children and download the app, they can:
- Make payments and generate account statements.
- Register children for programs and include documents, policy agreements, and signatures.
- Receive and send messages to the childcare center.
- See their child's details, including contacts and allergy information.
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After a parent/contact downloads the CircleTime mobile app from Google Play or the Apple App Store, they will see this icon on their phone. Just click the icon to open the app. |
Sign In to the App
Once a child is enrolled, an Owner or Administrator can Invite Parents/Contacts to Download the CircleTime Mobile App. After they are invited they may sign up and download the app. After opening the CircleTime mobile app, the parent/contact enters the email address and password they set up for their account before clicking Sign In.
Mobile App Home Screen
After initial setup, the app opens to the Home tab. Parents/contacts can use the following features on the Home tab:
1. PIN icon |
In the upper right corner, tap the icon to reveal the PIN that is used with the kiosk:
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2. Registration |
A card will show if a child is currently enrolled in a program and the registration period is open for returning and existing families. The parent/contact can then submit information, policies, and additional forms and documents for registration.
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| 3. Billing | This notification will show when a payment is almost due, past due, or overdue. |
| 4. Recent Activities | This section displays when a child is checked in or out of the childcare center. Tap See All to scroll through past activity. |
Photos and Videos
Tap Photos to see all photos and videos sent through Broadcast messages in the app. Tap individual photos or videos to download, send, or share them directly from the app. All images remain accessible and are never deleted.
Messages and Announcements
Tap the Messaging tab to see Broadcast announcements and Family Messages sent from your organization. Tap the message to read the text. Families can respond to messages in the Family Messages section. Family Messages are never deleted.
Learn more about messaging families in the article Messaging: CircleTime Mobile App.
Billing and Payment
Tap the Billing tab to see the account balance, add a payment method, make a payment, or generate a statement for an account.
- Make a Payment - This button appears on the billing screen when a balance is due and a payment method has already been added to the account.
- Manage Payment Method - When online payments are enabled, Payers can add a bank account or credit card directly through the app. When a payment method is added, the contact must accept the terms and conditions for online payments.
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Generate Statement - Payers can select Last 30 days, Last 60 days, Last 90 days, or Custom Date Range to generate a statement for all or specific children on their account.
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Once a statement is generated, the Payer can then save, share, or print it directly from their device.
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Once a statement is generated, the Payer can then save, share, or print it directly from their device.
Learn more about setting up online payments in the article Process Payments with Jackrabbit Pay™.
Accounts in the Mobile App
Tap the Accounts tab to access the following information:
1. View My Profile Information | Tap View My Profile Information to do the following:
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2. My Children | Children associated with the family are shown in this section. A red badge
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| 3. Account Detail | Tap the following options under the Account Detail section for additional options:
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| 4. Help & Policies | Tap the following options under the Help & Policies section for additional information:
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| 5. Sign Out | Tap Sign Out to sign out of the CircleTime mobile app. |
indicates a child has allergies. When you tap a child's image, a new screen shows additional information:Help is just a few clicks away! Go to Jackrabbit Care Support - Resource Center to select the help option that works best for you.
