Popular Articles

  1. Jackrabbit Care Staff Mobile App

    Last Updated: 01/07/2025 in Attendance
    Take a quick tour of the Jackrabbit Care Staff Mobile App included with your monthly subscription.

  2. The Billing Profile

    Last Updated: 10/25/2024 in Family Accounts Billing and Transactions
    The Billing Profile sets the parameters for when a bill is automatically sent and when it's due.

  3. Daily Sheet Snapshot

    Last Updated: 11/21/2024 in Programs & Classes
    Use the Daily Sheet Snapshot to send food, nap, and potty events to children's families and contacts.

  4. Family Invoices

    Last Updated: 12/09/2024 in Family Accounts Billing and Transactions
    Learn how to create, view, and send invoices to families for easy billing management.

  5. Name to Face Report

    Last Updated: 10/25/2024 in Attendance Attendance Records
    The Name to Face report shows an overview of children marked present or absent throughout the day.

  6. Assign Families to Sites

    Last Updated: 02/26/2025 in Family Accounts
    See how to assign families to multiple sites and check the sites they are already assigned to.

  7. Add Notes to Children and Families

    Last Updated: 02/26/2025 in Family Accounts
    Add Notes to a child, contact, or family account. They are only visible to team members or other Owners and Administrators. Use Notes to:  Inform other team members about a child's needs.  Track family concerns and points of contact. ...

  8. Where is Everyone in Real-Time

    Last Updated: 04/18/2025 in Medical & Compliance
    Use Where is Everyone? to ensure child and team member safety and maintain compliance with child-to-teacher ratios. As an Owner, Asministrator, or Site Administrator, go to Dashboard (left menu) and click Where is Everyone?  to open the Wher...
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