Popular Articles

  1. User Roles and Permissions

    Last Updated: 11/20/2024 in Teachers & Staff
    Each user's role is assigned different permissions that determine their system access.

  2. Create & Manage Classes

    Last Updated: 10/25/2024 in Programs & Classes
    Learn how to create, manage, archive, and reinstate classes for your childcare business.

  3. Work with Family Accounts - Children

    Last Updated: 10/25/2024 in Family Accounts
    Learn how to work with the children's section on a Family Account and all children's tabs.

  4. Navigate Jackrabbit Care

    Last Updated: 10/25/2024 in Get Started Find Your Way Around
    Learn how to use the top menu bar features that can be found from anywhere within Jackrabbit Care.

  5. Work with Spaces

    Last Updated: 11/07/2024 in Programs & Classes Schedules & Spaces
    Learn how to create Spaces, modify them, and add them to classes at your child care center.

  6. Discounts

    Last Updated: 10/25/2024 in Billing & Payments Fees, Credits, and Discounts
    Add a discount to a fee during enrollment, from a Family Account, or from the finances menu.

  7. Assign Teachers to Classes

    Last Updated: 10/25/2024 in Teachers & Staff Add and Assign Team Members
    Learn how to assign or unassign a teacher or other team member to a Class at a site.

  8. Payments

    Last Updated: 10/25/2024 in Billing & Payments Payments
    Learn how to record a payment to reduce or pay off a family's outstanding balance.

  9. Jackrabbit Care Support - Resource Center

    Last Updated: 10/24/2024 in Get Started Find Your Way Around
    Learn the Resource Center that is found under the Question Mark icon on the top menu bar.

  10. Add a Credit

    Last Updated: 10/25/2024 in Billing & Payments Fees, Credits, and Discounts
    A one-time credit can be added to a Billing Profile to reduce the Family Account Balance as needed.
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